Welcome to MemberPlanet! These FAQ's will assist you as you fill out your child's online registration packet.
Do I have to log-in to fill out my forms?
No, you do not have to be signed in. However, there are advantages to setting up a free account with your school's group, including real-time announcements, a shared calendar and more. If you just want to register, all you need is the registration packet link. Please check your districts website or email us at email@example.com to obtain the correct link.
*Remember, children attending different schools will have different packets!
Where do I register my child online?
Visit your districts website to obtain the link for your child's school packet. If you are unable to find it, email us at firstname.lastname@example.org.
I did not get an email notification...
Please check your spam or junk mail folders. If you are still unable to locate your confirmation please contact us at email@example.com
How do I get a refund for my payments made?
Please contact your PTA board, as they are the administrators of the account. If you don't have their contact information, you may contact us at firstname.lastname@example.org and we will gladly put you in touch.
I'm not getting emails from my school...
Contact a representative of your PTA to be added to the distribution list. If you don't know what person's contact info, please reach out to us at email@example.com
How will charges made using MemberPlanet Packets appear on my credit card/banking statement?
The recipient on your statements will depend on the type of card you use.
- Visa/Mastercard - MP(followed by first 21 letters of the group's name)
- Discover - MemberPlanet
- American Express - MemberPlanet
If you have any additional questions regarding how to fill out your child's registration packet, please contact us at firstname.lastname@example.org