You can close a QuickPay charge for any member at any time. This is helpful when you choose to waive a fee or charge them in a different way.
Follow these directions to manually close a charge for a member:
- Click "Invoices" on the navigation menu
- Click "Manage QuickPay" Charges
- Use the gear icon adjacent to the charge to select "View billed members"
- Use the gear icon adjacent to the members name to select "Close charge for this member"
If you cannot easily locate the member, use the filters:
- Use the search bar to search for a specific member by name
- Use the drop-down menu to filter for "open" charges
To learn more about QuickPay charges click here