How To Update Your Payment Method

You can change your payment to any accepted method whenever you’d like with no penalty or extra costs.

  1. Login to your memberplanet account
  2. Select Payment Info from the left-hand navigation bar
  3. Click on New Payment Method

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  1. Choose your new payment method
  2. Enter the details of the new method
  3. Click the Make This My Primary Payment Method box

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  1. Click Save & Close to complete the process

How to Renew Your Membership

You can renew your group membership at any time during your membership period.

  1. Login to your memberplanet account
  2. Click on Renew Early next to the group that you're renewing

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  1. Enter your payment information, then click Pay Now
  2. Click Save & Close when complete 

 

How To Change Your Membership Level

If you wish to adjust your member level to a higher or lower level, complete the following steps.

  1. Log in to your memberplanet account
  2. Scroll down the left-hand navigation bar, click on My Groups
  3. Select the group you want to change levels in
  4. Click Change Member Levels

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  1. Your current member level will say Selected beside it, click Choose beside the level you want to move to

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  1. If you select a paid level, you'll automatically be taken to enter your payment information, then click Pay Now to complete the process
  2. If no payment is required for the level, click Done

How to Cancel Your Group Membership

If you no longer wish to be a part of a particular group, complete the following steps to cancel your membership to that group.

  1. Log in to your memberplanet account
  2. Next to the group name you're canceling, click on Renew Early

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  1. Select Cancel My Member Level from the renew screen

 

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  1. Click Cancel Member Level on the pop-up screen to complete the process

 

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Note: This will only cancel your membership to the selected group. You will still have access to your memberplanet account profile.