Table Of Contents

Refunds and Returned Payments

  1. Enterprise Clients: How to Issue a Refund

Enterprise Clients: How to Issue a Refund

Partnership and Enterprise clients are able to issue full or partial refunds from their admin dashboard. If this feature is enabled on your account, follow the steps below:

  1. On the left navigation bar, click All Payments
  1. Select the member you're issuing a refund to

Inked2018-09-04_0845_LI.jpg

  1. On the payment details screen, click on Issue a Refund
  2. Add any refund notes
  3. Select the method of refund and click Submit

2018-09-04_0923.png

Note: This feature must be enabled for you to continue

If you are an Enterprise client and this option is not yet activated on your account, please contact support@memberplanet.com to request that it be added.