Table Of Contents

How to Add and Verify Your Bank Account

  1. Banking Verification for Deposit

Banking Verification for Deposit

 

Whether you need to collect fees, raise funds for a cause, or make sales, it is important to have a convenient and secure platform to transact payments. memberplanet makes it easy to process payments for your group. All you need is a bank account. If you’re using multiple bank accounts to collect funds, you can also set them up on the platform.

 

 

Add a bank account

  1. Click Banks on the left navigation bar

 

AddandVerifyBank1.png

 

  1. Select the New Bank Account button at the top right of the page
  2. Enter in your account information in the following fields, which are all mandatory:

Nickname for account - great for when you have multiple accounts

Bank Name

Account Type - checking or savings

Name of Account Holder

Routing number

Account number

Address and telephone number of account holder - you will have the option to use your group address if it’s already saved in your Group Info

 

AddandVerifyYourBankAccount2.png

 

  1. Select How you will receive funds in the Transfer Method dropdown menu
  2. Select When you will receive funds with the Transfer Period dropdown menu

Note: You have the option to select whether this is the primary bank account into which funds should be transferred.

  1. Click Save

 


 

Verify your bank account

 

We take security very seriously, which is why we require bank account verification for any banking deposits. You only need to take this step once, but it helps us confirm that your money is being transferred to YOU.

 

To verify your bank account, please send the following information to finance@memberplanet.com:

  • Your name
  • Your group's name
  • A contact phone number
  • A scanned image of your government-issued ID
  • An image of a voided check

You may use the following format:

 

Hello, I am from _____ group and I am sending you my required information. My contact number is (xxx)xxx-xxxx. I have attached a scanned copy of a voided check and government-issued photo identification card.

 

All funds collected will be held until your account has been verified.

 

Once your account has been confirmed, you will receive a deposit during the next transfer period, which (unless otherwise stated in your preferences) occurs on a weekly basis each Wednesday. Deposits are sent on Wednesdays but typically take 48 business hours to reach your account. The majority of groups on the system receive their transfers on Fridays of each week.  

 

Please contact support@memberplanet.com if you have any questions.

 

Our secure fax number is (310) 988-2481.